Essential Steps to Take in Case of a House Fire and the Role of Professional Restoration Services

8/6/2024 (Permalink)

A house fire is a frightening and potentially devastating event. Knowing what to do in the immediate aftermath can save lives and minimize damage. This blog will guide you through the critical steps to take if a fire occurs in your home and highlight the importance of professional fire restoration services, such as those provided by SERVPRO®, to help you recover and restore your property.

Immediate Actions During a House Fire

1. Stay Calm and Act Quickly:
• Alert Others: Yell “Fire!” to alert everyone in the house. Ensure everyone knows the emergency plan and exits the building immediately.
• Evacuate: Leave all belongings behind. Your priority is to get yourself and your family to safety.
2. Use the Nearest Exit:
• Safe Exit Routes: If possible, use the closest and safest exit. If there is smoke, stay low to the ground to avoid inhaling it.
• Check Doors: Feel the door with the back of your hand before opening it. If it’s hot, do not open it and find an alternative exit.
3. Stop, Drop, and Roll:
• Clothing on Fire: If your clothes catch fire, stop immediately, drop to the ground, and roll over to smother the flames. Cover your face with your hands to protect it.
4. Do Not Use Elevators:
• Staircases Only: Always use staircases, not elevators, during a fire evacuation as elevators can become inoperable or take you to the fire floor.
5. Call 911:
• Outside the House: Once you are safely outside, call 911 to report the fire. Provide them with as much detail as possible, including your address and any known details about the fire.
6. Stay Outside:
• Do Not Re-enter: Do not go back inside for any reason. Wait for the fire department to arrive and extinguish the fire.

After the Fire: Ensuring Safety and Beginning Recovery

1. Contact Family and Friends:
• Inform: Let your family and friends know you are safe. They can offer support and assistance during this difficult time.
2. Secure Your Property:
• Board Up: If safe to do so, board up any broken windows or doors to prevent further damage or theft. SERVPRO can assist with emergency board-up services.
3. Document Damage:
• Take Photos: Document the damage by taking photos or videos. This will be helpful for insurance claims.
4. Contact Your Insurance Company:
• Report the Fire: Inform your insurance company about the fire as soon as possible. They will guide you through the claims process.

Professional Fire Restoration and Cleanup with SERVPRO

SERVPRO professionals will conduct a thorough assessment of the damage to develop an effective restoration plan. We provide board-up and roof-tarp services to protect your property from further damage and unauthorized entry. If water was used to extinguish the fire, SERVPRO will remove excess water and use industrial-grade equipment to dry the affected areas, preventing mold growth.

Knowing what to do in the event of a house fire can save lives and reduce damage. After ensuring your safety, it’s crucial to engage professional restoration services to handle the aftermath. SERVPRO expertise in fire restoration and cleanup ensures that your property is restored efficiently and thoroughly, allowing you to recover and rebuild with peace of mind. If you experience a house fire, trust SERVPRO of Pleasanton/Dublin to help you navigate the recovery process and restore your home to its former state.

The Importance of Air Quality Testing After a Fire

4/17/2024 (Permalink)

In this blog, we will explore the reasons why air quality testing is essential after a fire, as well as how these tests work.

After experiencing a fire, the immediate focus is often on assessing and repairing visible damage. However, the air quality within a fire-damaged structure is equally crucial to address. Air quality testing plays a vital role in ensuring a safe environment for occupants and aiding in effective fire damage restoration. In this blog, we will explore the reasons why air quality testing is essential after a fire, as well as how these tests work. By understanding the importance of air quality testing, homeowners and businesses can take the necessary steps to restore a healthy living or working environment.

Importance of Air Quality Testing After a Fire

1. Identification of Invisible Contaminants: Smoke and soot particles left behind after a fire can permeate the air and settle on surfaces, leading to long-term exposure risks. Without air quality testing, these invisible contaminants can go unnoticed, posing potential health hazards to occupants. Testing helps identify the presence of harmful particles, allowing for appropriate remediation measures.
2. Comprehensive Restoration: Building materials, including walls, ceilings, and floors, may release volatile organic compounds (VOCs) when exposed to fire and smoke. These compounds can impact the air quality and linger long after the fire has been extinguished. Air quality testing helps ensure that comprehensive restoration efforts address these compounds, creating a healthy and habitable environment.
3. Effective Remediation Planning: Knowing the level and types of contaminants in the air is crucial for planning effective fire damage restoration. Air quality testing provides valuable data on the extent of contamination, allowing professionals to make informed decisions regarding the remediation process. This ensures that the appropriate techniques and equipment are utilized to restore air quality effectively.

How Air Quality Tests Work

• Initial Assessment: Certified professionals, such as those from SERVPRO®, conduct a comprehensive evaluation of the fire-damaged structure to determine the key areas of concern. They identify potential sources of contamination and develop a testing plan accordingly.
• Sample Collection: Various methods are used for air quality testing, including air samplers, particle counters, and gas analyzers. These tools collect samples of the indoor air, as well as particles settled on surfaces and materials. The samples are then sent to a laboratory for analysis.
• Laboratory Analysis: In the laboratory, the collected samples undergo rigorous testing and analysis. Professionals assess the composition of the air, measure the levels of particulate matter, and identify the presence of harmful chemicals or VOCs. The results provide critical insights into the air quality and contamination within the space.
• Interpretation of Results: Once the analysis is complete, professionals interpret the results to determine if air quality remediation is necessary. Based on the findings, they developed a customized plan for restoring and improving the air quality.

Air quality testing after a fire is a crucial step in the fire damage restoration process. It helps identify invisible contaminants, facilitates comprehensive restoration efforts, and enables effective remediation planning. By investing in professional air quality testing, homeowners and businesses can ensure a safe and healthy living or working environment post-fire. Certified professionals, such as those from SERVPRO, employ advanced techniques and equipment to collect samples and conduct thorough laboratory analyses. Remember, when it comes to fire damage restoration and air quality testing, rely on certified experts to restore your property to its pre-fire condition and promote a healthy indoor environment.

The Benefits of Hiring Professionals to Clean Up Fire and Smoke Damage

12/21/2023 (Permalink)

When facing the aftermath of a fire, hiring professionals for fire and smoke damage cleanup is the most effective choice.

When fire strikes, the aftermath can be devastating, leaving behind not only charred remnants but also smoke and soot damage. The process of cleaning up after a fire is a challenging and complex task that requires the expertise of professionals who specialize in fire and smoke damage restoration. In this blog, we'll explore the numerous benefits of hiring professionals to tackle the cleanup, emphasizing why it's the wisest choice for your property and well-being.

Rapid Response

One of the key advantages of hiring professionals for fire and smoke damage cleanup is their ability to respond quickly. The longer you wait to address the damage, the more extensive and costly the restoration process becomes. SERVPRO® has a 24/7 emergency response team ready to assess the damage, prevent further damage, and begin the cleanup process immediately. Speedy action can help minimize long-term damage and costs!

Safety First

Fire and smoke damage cleanup is not only about aesthetics but also about safety. Professionals are well-versed in safety protocols, ensuring that you and your family are not exposed to hazards. Smoke and soot particles can contain substances that, when inhaled, pose serious risks. Professional teams wear the necessary protective equipment and have the experience to handle these risks effectively.

Thorough Inspection and Assessment

Effective fire and smoke damage cleanup begins with a comprehensive inspection and assessment of the affected area. Professionals like SERVPRO® use their expertise to identify damage that may not be immediately visible, ensuring nothing is overlooked. This meticulous approach helps prevent secondary issues that could arise if damage is left unaddressed.

Specialized Equipment

Professional restoration companies are equipped with specialized tools and equipment designed to handle fire and smoke damage efficiently. These tools include HEPA vacuums, air purifiers, industrial-grade cleaning agents, and ozone machines that are not typically available to the average homeowner. The use of such equipment ensures a more thorough and effective cleanup.

Structural Restoration

In addition to cleaning and deodorizing, professionals can address structural damage caused by the fire. They have the skills to repair or replace damaged building materials, ensuring that your property is not only cleaned but also restored to its pre-fire condition.

Odor Removal

The lingering smell of smoke can be extremely persistent and unpleasant. Professional restoration companies have the expertise to eliminate odors through a combination of techniques, including air purification, thermal fogging, and ozone treatments, ensuring that your property smells fresh and clean once again.

Insurance Assistance

Dealing with insurance claims can be a complex and overwhelming process. Professional restoration companies like SERVPRO® can assist you in documenting the damage, estimating repair costs, and communicating with your insurance provider. Their expertise can help streamline the claims process, ensuring that you receive fair compensation for your losses.

When facing the aftermath of a fire, hiring professionals for fire and smoke damage cleanup is the most effective choice. Their rapid response, safety measures, specialized equipment, thorough assessment, structural restoration, odor removal, and insurance assistance all work together to make your property whole again. By choosing professionals like SERVPRO®, you can ensure a faster, safer, and more comprehensive recovery from the devastation of a fire. Don't leave your future to chance – let the experts help you restore your home and peace of mind!

Providing Comfort and Care: Basic First Aid for Burns

8/2/2023 (Permalink)

Burns are a common household injury that can range from minor to severe, causing pain, discomfort, and potential long-term damage if not treated properly. Knowing basic first aid for burns is crucial to provide immediate relief and prevent further complications. In this blog post, we will discuss essential steps you can take to administer first aid for burns, ensuring the well-being of the affected person and promoting a speedy recovery.

Assess the Severity of the Burn

Before administering first aid, it's important to assess the severity of the burn. Burns are classified into three categories: first-degree, second-degree, and third-degree. First-degree burns are superficial and affect only the top layer of the skin, causing redness and mild pain. Second-degree burns penetrate deeper, resulting in blisters, severe pain, and possible swelling. Third-degree burns are the most severe, affecting multiple layers of skin and potentially underlying tissues, often accompanied by charring or white patches. Assessing the severity of the burn will help determine the appropriate first aid measures.

Ensure Personal Safety

Before assisting the burn victim, ensure your own safety. If necessary, extinguish any flames or remove the person from the source of the burn. It's crucial to protect yourself from any potential dangers, such as heat or chemical exposure, to avoid further injuries.

Cool the Burn

For first-degree and some second-degree burns, cooling the affected area is crucial to alleviate pain and prevent further tissue damage. Run cool (not cold) water over the burn for at least 10 minutes. Alternatively, you can apply a clean, cold compress to the burn. Do not use ice or very cold water, as it can cause further damage to the skin. Cooling the burn reduces inflammation and soothes the area.

Cover the Burn

After cooling the burn, cover it with a clean, non-stick dressing or sterile gauze. Avoid using adhesive bandages directly on the burn as they may stick to the skin and cause further damage. Covering the burn provides a protective barrier against infection and helps maintain a moist environment that aids in the healing process.

Use Over-the-Counter Pain Relief

For mild to moderate pain, over-the-counter pain relievers such as acetaminophen or ibuprofen can be taken as directed. These medications can help alleviate pain and reduce inflammation associated with burns. However, it's essential to consult a healthcare professional, especially if the burn is severe or covers a large area.

Seek Medical Attention

While basic first aid can provide immediate relief for minor burns, certain situations require medical attention. Seek immediate medical assistance if:

• The burn is severe, covering a large area, or involves the face, hands, feet, or genitals.
• The burn is a third-degree burn or deep second-degree burn.
• The burn is caused by chemicals, electricity, or an explosion.
• The burn is accompanied by difficulty breathing or signs of shock.

Knowing basic first aid for burns is essential to provide immediate relief and promote healing. By assessing the severity of the burn, cooling the affected area, covering the burn with a non-stick dressing, and seeking medical attention when necessary, you can effectively manage burns and reduce the risk of complications. Remember, if you're unsure about the severity of the burn or have any concerns, it's always best to seek medical advice promptly in Dublin Ranch, CA.

Be Prepared: Basic First Aid Tips for Treating Burns

5/1/2023 (Permalink)

Burns are a common injury that can occur at home, at work, or even while engaging in recreational activities. It is important to know how to provide basic first aid for burns, as this can help minimize pain, prevent infection, and promote faster healing. In this blog, we will discuss some basic first aid tips for treating burns.

Stop the Burning Process

The first thing you need to do is to stop the burning process. If the person is on fire, have them stop, drop, and roll to extinguish the flames. If it is a chemical burn, rinse the affected area with water for at least 20 minutes to flush out the chemical. If it is an electrical burn, turn off the power source before touching the person.

Cool the Burn

Once the burning process has been stopped, it is important to cool the burn. Run cool (not cold) water over the affected area for 10-20 minutes to reduce the temperature of the skin and relieve pain. Do not use ice or ice water, as this can cause further damage to the skin.

Remove Jewelry and Clothing

If the burn is on an area of the body with jewelry or clothing, remove these items as soon as possible. This is because these items can become tight and cause further damage as the skin swells.

Cover the Burn

After cooling the burn, cover the affected area with a sterile gauze or clean cloth. This will help prevent infection and keep the area clean.

Take Pain Medication

Burns can be very painful, so it is important to take over-the-counter pain medication such as acetaminophen or ibuprofen as directed by the label. 

Seek Medical Attention

If the burn is severe (covers a large area of the body, is deep, or is accompanied by other symptoms such as fever or difficulty breathing), seek medical attention immediately. If the burn is mild, it should heal on its own within a few days to a week.

In conclusion, burns are a common injury that can be quite painful and even dangerous if not treated properly. By following these basic first aid tips, you can help minimize pain, prevent infection, and promote faster healing. Remember, if the burn is severe or accompanied by other symptoms, seek medical attention right away.

How to Extinguish a Fire

1/17/2023 (Permalink)

A fire can be a scary and dangerous situation, but with the right tools, it's also something that can be relatively easy to handle. Knowing how to use a fire extinguisher is one of the most important things you can do.

How to Use a Fire Extinguisher

To use a fire extinguisher, you should first remember the ABCs: A is for the type of fire, B is for the type of fire extinguisher, and C is for the size of the fire.

If the fire is small and can easily be put out with a hand-held unit, pick up one from your local hardware store and follow these steps:

Aim at the base of the flame. Do not aim directly into flames; this will only make them worse.

Squeeze the lever to release the agent onto the base of the flame. It's important not to overuse your extinguisher as doing so can waste precious seconds when seconds count! If possible, try to aim at unburned material such as carpeting or fabric furniture instead—but never attempt this if there are any nearby flammable materials such as dry leaves or paper trash in close proximity!

Sweep from side to side until all flames have been extinguished.

How to Put Out a Grease Fire

Oven fires are the most common type of kitchen fire and can be caused by a number of things.  Follow these steps:

Turn off the stove. If you can't turn off your stovetop flame quickly enough, place a lid over it—this should help extinguish the flames before they get out of control.

Remember, never use water on a grease fire!

How to Put Out a Kitchen Fire

If you are unfortunate enough to have a kitchen fire, don't panic. Here's how to put it out:

• Use a fire extinguisher with a class B rating for most fires. Aim at the base of the flames and squeeze until all of them are extinguished. If it is a grease fire (the most common), use a class K rating instead.
• Electrical fires need to be put out with one rated for class C.

How to Put Out an Electrical Fire

Electrical fires are tricky to put out and can be dangerous if you don't know what you're doing. If the power source isn't immediately accessible, shut off the breaker in your home or building's electrical panel. Once it's safe to do so, use a fire extinguisher to fight the flames.

Do not use water on an electrical fire unless you have no other option—water tends to conduct electricity, which will make things worse!

How to Put Out a Garbage Can Fire

If the garbage can is on fire, remove it from the area. If you are able to turn off the heat source (like a stove or other open flame), do so immediately.

If there's no way to avoid contact with flames and smoke, move as far away as possible and cover your mouth with your shirt or coat. 

If there's no chance of getting burned or injured by falling debris, use an ABC dry chemical extinguisher on small trash fires that are contained within their own containers.

Remember to always be careful when handling a fire extinguisher. There are many different types of fires, each requiring a different type of extinguisher and process for putting them out. If you have any questions about what type of fire you are dealing with or how best to deal with it, contact your local fire department immediately!

8 Ways To Prevent Fires

7/11/2022 (Permalink)

If your home has suffered from Fire call SERVPRO of Pleasanton/Dublin we are here to Help!

8 Fire Prevention Methods

1. Have smoke alarms installed

Fires often occur at night when you’re asleep and spread so rapidly that some people are overcome by fumes before they even wake up. Smoke alarms will give you early warning and save lives.

Smoke alarms will be most useful if placed:

• Near a doorway or stairway (on the ceilings)
• On every floor of the house
• In each bedroom or at least in the corridor outside each sleeping area.
• In the kitchen (every so often, you might get a “false” alarm when you’re cooking. If you turn it off, don’t forget to turn it back on!)

2. Have fire extinguishers

Fire extinguishers. That’s plural, as in more than one. Many people just have one for the kitchen, but you should have one in every room, especially if you have a fireplace or use space heaters. Don’t forget the garage and attic, places where people store gas cans, old clothes, and lots of other combustible stuff.

3. Watch the wiring

Electrical fires can be some of the most dangerous, so keep a close eye out for frayed wiring, especially if you have pets in the home. Especially puppies who like to chew on everything. Other pets, like cats or adult dogs, might urinate on sockets while marking territory. Unintended “pets”, like mice and rats, can also do damage by gnawing on wires.

Also:

• Never run electrical cords under rugs or furniture. Not only are these things combustible, but you can’t see if the cord is frayed or has been damaged.
• Overloaded electrical sockets are a major cause of fires. If lights are flickering or your breakers are tripping frequently, you’ve got a problem. In these cases, the light switch or receptacle plate may feel hot. Get it replaced immediately by a professional.
• Loose plugs that don’t fit snugly into sockets can cause sparks and heat buildup.
• Never try to force a three-prong plug into a two-plug outlet.

4. Be careful cooking

If you’re frying or grilling food, stay in the kitchen! Even a short time out of the room might allow a fire to go unnoticed until it’s too late. Don’t cook with a stove, oven, or grill if you’re sleepy or if you’ve been drinking alcohol. A microwave oven is safer, but fires are still a risk.

Don’t wear long flowing sleeves when you’re cooking, even if you’re used to wearing a house robe while getting the kids ready for school in the morning. Speaking of kids, keep them 3 feet away your stove or oven; children are notoriously curious about fire and heat.

If you’re cooking with oil, it’s a good idea to have a lid handy for the pan you’re using. A lid would suffocate the fire and give you time to turn the oven off. Don’t try to move the pan or throw water on the burning oil, it will splatter and burn you.

5. Monitor and maintain other appliances

• The lint trap in your clothes dryer, if left clogged, can cause fires by overheating the appliance. Clean it out after each load.
• Houses with furnaces have a built-in fire hazard and have to watch it closely. Replace filters diligently and keep clutter several feet away. Let professionals establish and monitor settings and do needed repairs and maintenance.
• Portable space heaters are handy, but be certain to remove any nearby combustible clutter at least 3 feet away in every direction. Get a heater that has an automatic shutoff function if it falls over.
• Operate and re-fuel portable generators only outdoors, where there is adequate ventilation.

6. Keep the small fry away from the flames

Kids are notoriously curious about fire and flames. Teach them that fire is not a toy, it’s a tool.

Establish a few rules:

• Kids stay 3 feet away from cooking stoves and fireplaces, as mentioned earlier, except under your direct supervision.
• Kids do not handle matches, lighters, or lighted candles, except under your direct supervision.
• Kids don’t use barbeque grills, except under your direct supervision.
• Kids are to follow established escape routes in a fire (more below)

7. Use sense if you smoke

Smoking is a fire hazard, so avoid the activity inside the house and, especially, don’t smoke in bed. Avoid smoking when you’re drowsy, on certain meds, or have been drinking alcohol. Make sure that all cigarettes and cigars are completely out before you toss them in the trash or, better yet, have an ashtray with sand in it available.

Never smoke in a home in which someone uses oxygen. Oxygen is extremely flammable, even explosive.

8. Establish escape plans

You should be already looking around the house for at least 2 ways to make a rapid exit from the house. If there’s a second floor, the family should know how to easily open the windows and deploy a ladder, in case they can’t get downstairs. Conduct fire drills regularly so that everyone knows exactly what to do in a fire, with a designated meeting spot outside the home.

You might not be able to protect your family from every calamity. With a little planning and some common sense, however, you’ll be able to spot every fire hazard short of a flaming meteorite hitting your home. Find those hazards and eliminate them and your home will become a whole lot safer.

What To Do About That Beeping Smoke Alarm

4/20/2022 (Permalink)

What Should You Do If Your Smoke Alarm Is Beeping?

It's easy to get annoyed when you hear an unpleasant beeping sound in your home in Dublin, CA. In most cases, though, your fire alarm is trying to send you an important message. Here are some of the things you should do when you hear that persistent ding.

Reset the Smoke Detector

Try resetting your fire alarm to see if that resolves the repeated tone. You will need to:

Remove it from its brackets.

Turn off the power source or remove the battery.
Hold the test button for 15 to 20 seconds.
Replace the battery and reconnect power.

Change the Batteries

If resetting doesn't help, your detector may simply need new a new set of batteries. Replace them with fresh ones, and if you no longer hear the beeping, this likely was your issue. You should regularly change the batteries even if you don’t hear the chirp yet in order to avoid any unexpected issues.

Often people choose to change the batteries when they change their clocks during daylight savings time to ensure they remember to do so twice a year. However you choose to remind yourself, it is important to switch them out at least every six months. If you fail to keep your smoke detector up to date and it doesn't issue its warning beeps, you could find yourself in a disastrous situation.

Replace It

You've tried resetting the alarm and changing the batteries to no avail. If your issue is still not resolved, it may be time to replace it altogether. These devices are not designed to last forever. Once it is over ten years old, you should invest in a new smoke detector.

Your fire alarm is one of the most important safety devices in your home. It offers an early warning that could help prevent extensive fire damage or smoke damage to your property that requires emergency restoration services. So when you hear that annoying tone, don't ignore it. Try these tips to get it resolved.

Using an Ozone Machine To Counteract Cigarette Odor

2/14/2022 (Permalink)

To Combat Cigarette Odor, Use An Ozone Machine

Smoking cigarettes indoors can cause a lot of problems. Not only can it be a fire hazard, it can also envelop your home in a stale odor that is hard to remedy. Getting rid of the smell is not completely impossible, though. A professional smoke remediation company may use an ozone machine for home deodorization. The molecules attach to smoke particles and neutralize them. Within a few steps, the odor can be gone.

1. Machine Placement

An ozone generator is placed in the area that needs remediation. If the whole house is plagued by the smell, it may be placed in a central location. Because ozone is heavier that regular air, technicians in Pleasanton, CA, will likely place the machine on the second story of a two-story home. Once the machine is placed, it can be started.

2. Air Flow Assistance

If only one room needs home deodorization, the room can be sealed so that the ozone stays in the affected area. If the whole house needs treatment, however, air flow must be created so the ozone can infiltrate your entire home. Specialists may use fans, your central air system ducts or a combination of the two to make sure the ozone reaches all the places it needs to reach.

3. Treatment Completion

The treatment for cigarette smoke in your home may take anywhere from a few hours to a few days, depending on the size of the affected space. Once it is complete, the machine is turned off, and the ozone is allowed to dissipate, which can take several hours. Once that happens, you and your family can return to your home.

The process of home deodorization is pretty straightforward but usually requires professional help. Enlisting certified experts to take care of your cigarette odor issues can improve the smell of your home and help everyone who enters breathe cleaner, fresher air.

Smoke Damage Restoration

1/3/2022 (Permalink)

Repairing Smoke Damage

While structural damage is the most obvious and dangerous damage from a fire, other forms of damage can have a lasting impact on your business in Pleasanton, CA. Read on to learn how to identify and initiate a smoke cleaning process to protect your assets.

1. Safety Steps

Most commercial buildings of sufficient size will require a fire suppression system such as a water sprinkler. On the whole, these preventative measures protect your property, but they can result in some side effects from flooding or water retention in the walls and flooring. Do not attempt to wade through any significant amount of standing water, especially if electrical systems are submerged. If flood water has seeped into drywall, it may be necessary to replace it, since these materials can harbor mold and bacteria.

2. Ventilation and Inspection

Smoke particles and other contaminants will linger in the air and HVAC systems for a long period of time after the initial fire. Do not attempt to enter any affected area without both sufficient airflow and ventilation of the rooms with smoke damage, as well as personal protection such as a respirator. Before smoke cleaning can begin, most electrical systems should be shut off and inspected for corrosive residues that can degrade them.

3. Inventory and Documents

As you wait for an insurance adjuster to inspect your site and validate your claim, make an inventory of everything affected by smoke or fire. This will expedite the collection process. Any physical documents that have been adversely affected by smoke odor or other problems resulting from the fire should be quarantined. A qualified fire restoration service can assist with various processes such as dehumidification and vacuum freeze drying, returning your paper and other sensitive materials back to their original state.

Don’t allow a fire incident to take your business down for an indeterminate period of time. Implement and review a fire protection plan that includes smoke cleaning steps to minimize the negative impact to your company.