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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Be Prepared: Basic First Aid Tips for Treating Burns

5/1/2023 (Permalink)

first aid burn Burns are a common injury and can be dangerous.

Burns are a common injury that can occur at home, at work, or even while engaging in recreational activities. It is important to know how to provide basic first aid for burns, as this can help minimize pain, prevent infection, and promote faster healing. In this blog, we will discuss some basic first aid tips for treating burns.

Stop the Burning Process

The first thing you need to do is to stop the burning process. If the person is on fire, have them stop, drop, and roll to extinguish the flames. If it is a chemical burn, rinse the affected area with water for at least 20 minutes to flush out the chemical. If it is an electrical burn, turn off the power source before touching the person.

Cool the Burn

Once the burning process has been stopped, it is important to cool the burn. Run cool (not cold) water over the affected area for 10-20 minutes to reduce the temperature of the skin and relieve pain. Do not use ice or ice water, as this can cause further damage to the skin.

Remove Jewelry and Clothing

If the burn is on an area of the body with jewelry or clothing, remove these items as soon as possible. This is because these items can become tight and cause further damage as the skin swells.

Cover the Burn

After cooling the burn, cover the affected area with a sterile gauze or clean cloth. This will help prevent infection and keep the area clean.

Take Pain Medication

Burns can be very painful, so it is important to take over-the-counter pain medication such as acetaminophen or ibuprofen as directed by the label. 

Seek Medical Attention

If the burn is severe (covers a large area of the body, is deep, or is accompanied by other symptoms such as fever or difficulty breathing), seek medical attention immediately. If the burn is mild, it should heal on its own within a few days to a week.

In conclusion, burns are a common injury that can be quite painful and even dangerous if not treated properly. By following these basic first aid tips, you can help minimize pain, prevent infection, and promote faster healing. Remember, if the burn is severe or accompanied by other symptoms, seek medical attention right away.

How to take care of frozen pipes.

3/7/2023 (Permalink)

insulated pipes Insulate your pipes to keep water from freezing in your home

If you live in an area that gets cold, you know how important it is to keep your pipes from freezing. If your pipes freeze and burst, it can be a major inconvenience as well as very expensive to fix them. Luckily, there are some simple steps you can take to prevent this from happening.

Temperature of your water heater.

Check the temperature of your water heater. A water heater should be set to 120 degrees, but many people don't realize how much energy is wasted if it's set too high. If you have an older model, the thermostat might not be accurate and may even be broken altogether, in this case, consider getting a professional to adjust it for you or buying a new one altogether.

Open cabinet doors under sinks.

If you have a cabinet under your sink, open it and check for frozen pipes. When the temperature starts to drop, this can leave the cabinet cool and opening the cabinet allows heat from the property to help control the temperature. If the cabinet is unable to open, place a heater infront of the cabinet to help control the temperature above freezing. Check outdoor spigots for leaks or drips and if you find a leak or drip, turn off the water to that faucet and call a plumber or heating and cooling company immediately for repairs.

Remove any property that has been damaged by water.

Once you have identified the source of the leak, it's time to remove any property that has been damaged by water. Remove anything that is wet or has been damaged by water, including carpeting and drywall. Dry out the area as much as possible before removing anything else.

Remove furniture and appliances to help prevent secondary damages to the source of the loss. This will prevent stains and potential for Mold to grow in areas that are left unseen.

Controlling the temperature in the home or business is crucial when the temperatures start to fall below freezing. If you see any signs of frozen pipes make sure to contact the professionals immediately to help prevent secondary damages to your home or business. SERVPRO of Pleasanton/Dublin has professionals who are ready to respond at the first sign of water damage. 

Who do I call if there is Water Damage in my attic?

2/7/2023 (Permalink)

leaking light fixture If you have water damage in your home, give the professionals a call at the first site of damage.

Water damage in your attic can be one of the most frustrating and stressful home repair projects to address. From finding the source of the problem, to dealing with insurance companies, to making sure your home is safe from any further damage.

SERVPRO of Pleasanton/Dublin team is here for you 24/7, ready and willing to assist with all aspects of water cleanup and restoration in your attic space. We'll make sure that every aspect of this process goes smoothly for you, including working with insurance companies so that you get what you deserve!

Why is there water in my attic?

There are several reasons why you could be experiencing water damage in your attic, but the most common culprits include:

  • Roof leaks. If you have a leaky roof and do not repair it, then it could result in mold or mildew developing that spreads through your walls and into other areas of the home. This type of damage can cost thousands of dollars to repair properly, so if you see any signs of moisture on or around your ceiling or walls, contact a professional as soon as possible before further damage occurs.
  • Storm Damage. Storms can happen anytime day or night leaving your home affected by wind or rain damage. After a storm, it is important to access the damage to help prevent secondary damages.

How do I know if I have water damage in the attic?

If you have water damage in the attic, there are several signs that can be helpful. This is by no means an exhaustive list, but it will give you a better idea of what to look for.

  • Your ceiling may have wet spots or mold on it.
  • If you have a leaky roof, the insulation might be wet and will need to be replaced.
  • If there’s a leak somewhere else in your home and water has managed to get into your attic, it’s possible that some of your walls may show signs of damage.
  • The air vents themselves could also be damaged by water damage if they were exposed during a heavy rain storm or due to other types of flooding. Any holes or cracks in these air vents cannot only cause problems with energy efficiency but also increase risk for fire hazards due to lack of proper ventilation.

What to do when you find Water Damage

Once you've determined that there is water damage in your attic, the first step is to call a professional water damage restoration company. They will have the resources needed to get all of the water out of your house and dry it out properly.

Once they've removed all of the wet insulation, carpeting and drywall, they'll need to dry this out as well. If possible, place fans in each room until it's completely dried out. You should also get rid of any furniture or other items that were soaked by removing them from your home if possible; otherwise keep them away from heat sources such as radiators and fireplaces so they don't start drying out prematurely

The SERVPRO Pleasanton/Dublin team is ready to assist with water damage in your attic, no matter how big or small the situation. Contact us today.

Water damage can be a total nightmare, but with the right tools and knowledge, you can get through it. Give us a call today if you need help with any kind of emergency or disaster situation—from mold to fire cleanup, we’re here for whatever comes your way.

How to Extinguish a Fire

1/17/2023 (Permalink)

Fire fighter standing by a soot covered stove. If you have any questions about what type of fire you are dealing with or how best to deal with it, contact your local fire department immediately!

A fire can be a scary and dangerous situation, but with the right tools, it's also something that can be relatively easy to handle. Knowing how to use a fire extinguisher is one of the most important things you can do.

How to Use a Fire Extinguisher

To use a fire extinguisher, you should first remember the ABCs: A is for the type of fire, B is for the type of fire extinguisher, and C is for the size of the fire.

If the fire is small and can easily be put out with a hand-held unit, pick up one from your local hardware store and follow these steps:

Aim at the base of the flame. Do not aim directly into flames; this will only make them worse.

Squeeze the lever to release the agent onto the base of the flame. It's important not to overuse your extinguisher as doing so can waste precious seconds when seconds count! If possible, try to aim at unburned material such as carpeting or fabric furniture instead—but never attempt this if there are any nearby flammable materials such as dry leaves or paper trash in close proximity!

Sweep from side to side until all flames have been extinguished.

How to Put Out a Grease Fire

Oven fires are the most common type of kitchen fire and can be caused by a number of things.  Follow these steps:

Turn off the stove. If you can't turn off your stovetop flame quickly enough, place a lid over it—this should help extinguish the flames before they get out of control.

Remember, never use water on a grease fire!

How to Put Out a Kitchen Fire

If you are unfortunate enough to have a kitchen fire, don't panic. Here's how to put it out:

  • Use a fire extinguisher with a class B rating for most fires. Aim at the base of the flames and squeeze until all of them are extinguished. If it is a grease fire (the most common), use a class K rating instead.
  • Electrical fires need to be put out with one rated for class C.

How to Put Out an Electrical Fire

Electrical fires are tricky to put out and can be dangerous if you don't know what you're doing. If the power source isn't immediately accessible, shut off the breaker in your home or building's electrical panel. Once it's safe to do so, use a fire extinguisher to fight the flames.

Do not use water on an electrical fire unless you have no other option—water tends to conduct electricity, which will make things worse!

How to Put Out a Garbage Can Fire

If the garbage can is on fire, remove it from the area. If you are able to turn off the heat source (like a stove or other open flame), do so immediately.

If there's no way to avoid contact with flames and smoke, move as far away as possible and cover your mouth with your shirt or coat. 

If there's no chance of getting burned or injured by falling debris, use an ABC dry chemical extinguisher on small trash fires that are contained within their own containers.

Remember to always be careful when handling a fire extinguisher. There are many different types of fires, each requiring a different type of extinguisher and process for putting them out. If you have any questions about what type of fire you are dealing with or how best to deal with it, contact your local fire department immediately!

What To Do If Your Furniture Is Damaged By Water

12/7/2022 (Permalink)

Furniture in living room If your furniture has been damaged by water damaged is to call professionals.

What To Do If Your Furniture Is Damaged By Water

Water is a powerful force that can wreak havoc on your home and furniture. Whether it's from a broken pipe, flooding due to heavy rains, or even just spilling something on the table, water damage can cause significant stains and even rot or mold. Thankfully, there are ways you can salvage your damaged piece of furniture, so it doesn't have to go in the dumpster!

Ventilate the room

Once you've dried up your furniture, you'll want to make sure the room is well-ventilated. Open windows and doors where possible and use a fan to get air circulating in the area. This will help air out any damp odors or lingering moisture.

If your furniture has taken on water, it may be best to remove it from the room as soon as possible. Leaving wet items in closed spaces can increase their chances of molding over time.

Wipe down heavy residue from the surface

If there is any heavy residue on the furniture, use a soft, damp cloth to wipe it down. Be careful not to rub too hard or you could damage your furniture even further.

If you have excess water in the crevices of your furniture and you're worried about getting it all out, use a small brush to clean them out and make sure everything dries properly.

Use a hair dryer or fan to dry the furniture

If you don't have a hair dryer or a fan, you can still use the heat from another source to dry your furniture. Just try not to damage it by doing so.

  • Don't use a heat gun: A heat gun is basically just like a hairdryer, but stronger. They can pose a major fire hazard.
  • Do not use a heat lamp: A common mistake when trying to dry out furniture is using a heat lamp instead of something less intense like an air conditioner or fan. Heat lamps are very powerful and will likely damage your piece significantly.

Sort out books and papers that have gotten wet

If the book pages are still intact, you can remove them from the furniture to dry in a warm place. The book spine should be flat on top of a piece of cardboard so that no water seeps through it. If any pages have torn or become loose from their binding, they need to be handled with care: use tweezers or an old toothbrush to gently pry them open and then set them aside until they've dried out.

As for clothing and other items that were inside your bookshelves when they got wet—don't dry those out! It's best not to risk using heat for anything but the most necessary tasks here; remember that mold spores can grow on materials even at room temperature. Instead, set these items aside for now; if there's any mold present in the fabric or clothing fibers after 24 hours, discard them.

Leave objects alone until they dry out

The most important thing you can do when you discover that something has been damaged by water is to leave it alone. Your first instinct might be to move the furniture or put things back where they belong but doing so could damage them more and make the situation worse. Instead, put off any rearranging or moving until the objects are completely dry and safe.

Furniture can take a while to dry out, but if you follow these steps you can salvage it.

If your furniture has been damaged by water, it can be difficult to know what to do. Most people assume that the best thing to do is take the object and throw it away. But there are a few steps you can take that could save your ruined items and keep them from ending up in the landfill.

It can be a relief to know that there are steps you can take if your furniture gets wet. It’s unfortunate that this happened, but there’s no need to panic! By following these steps, you can save your furniture from water damage and make sure it doesn’t happen again.

Is Your Water Heater Making Noises?

11/10/2022 (Permalink)

Water Heater There are many things that can cause your water heater to make noises, but if you have sediment buildup in your tank, it can be a major problem.

Is Your Water Heater Making Noises?

If you have recently noticed that your water heater is making noises or if you have started to see sediment on the bottom of your tank, then there may be an issue with your water heater.

Over time, sediment collects at the bottom of your water heater and can cause your water heater to make noises.

Sediment is dirt, silt, and other particles that collect in the tank. When the tank heats up it expands causing pressure on the sides of your water heater tank. This causes friction between these materials which produces a scraping or grinding sound that you may hear when using hot water (especially if you're using hot water right away).

This can be more of an issue with older tanks than newer ones as they have been used longer and will have accumulated more sediment over time. If you have hard water this can build up faster than others with soft water because it contains minerals like calcium carbonate which sticks to everything.

Sediment buildup in your water heater can also be a problem, especially if you have hard water. Sediment is simply the buildup of minerals and other materials that have accumulated over time. These can range from simple salts to rust and other materials that result from the heating process. In addition to causing noise issues, sediment buildup reduces efficiency by limiting heat transfer through the walls, which leads to more maintenance costs and shorter lifespans for your appliance.

If the sediment layer is thick enough, it can keep your tank from heating the water properly. This means that you’re using more energy to heat water than you need to and that your hot water will take longer to get to its desired temperature. The sediment layer also has the potential to break down as it heats up and vibrates with activity in your home (for example, if someone runs a bath), which can cause an extremely loud noise.

You will notice less hot water and eventually no hot water if it is not treated.

If you have a water heater that's making noise, it could be a sign that sediment buildup is causing the problem. Sediment build-up can also cause your unit to be less efficient and can even cause clogged fixtures, slower drain rates, or low flow coming out of the faucets.

Sediment buildup in your water heater can cause noise problems and will make your unit less efficient. Sediment is a common problem with hot water heaters, especially older ones. If you’re noticing noises coming from your water heater and/or if it seems to take longer to get warm water than usual, sediments may be the culprit—and that’s not good news for anyone!

Sediment buildup in the tank can clog drains, which means that you may notice that certain fixtures aren’t draining properly. The added debris also reduces flow efficiency, which means it takes longer for the hot water to reach your faucets or shower heads.

There are many things that can cause your water heater to make noises, but if you have sediment buildup in your tank, it can be a major problem. If you have any questions about this or any other issue with your water heater, we would love to hear from you!

Do I Need Fire Insurance for My Building?

10/6/2022 (Permalink)

Severe fire damage in a home Fire insurance protects you from financial loss if your building or property is damaged by fire.

Do I Need Fire Insurance for My Building?

You're a business owner, so you've got a lot to think about. You have employees, inventory, and investments at stake. When it comes to fire insurance, you might be tempted to think that it's outside of your scope of responsibility. However, if your building catches on fire and you haven't taken out the necessary insurance policies, you could suffer significant losses that put your business in jeopardy—and even put people at risk.

What's the cost of not having fire insurance?

The cost of not having fire insurance is simply the price of a policy, which can vary somewhat in cost per year between different companies and policies. However, there are additional costs associated with not having a policy in place. Fire restoration is extremely expensive and can cost tens of thousands of dollars depending on the extent of damage and how much time has passed since it occurred. Smoke cleanup services can also cost thousands.

Some people consider their home as an investment and don't want to risk losing money in case something happens to it. If you're thinking about buying a house or condo but aren't sure if you should get fire insurance first, consider these questions:

Stay Protected With Fire Insurance.

Fire insurance is important for protecting your building, investments, and reputation. It can help with the cost of fire damage, smoke cleanup and smoke damage.

If you own a building that’s rented to tenants or used as a commercial space, there are many reasons why you should get some fire insurance. For example:

  • Your business could be damaged by fire and no longer able to operate if something goes wrong.
  • You may have lost rental income while the property was being fixed after a fire broke out in one of your buildings that was not insured against damages caused by such events - which is why it's important that all structures be covered properly before anything happens so an insurer doesn't try charging excessive premiums due to risk factors not being considered beforehand!

Quick cleanup and restoration.

The quicker you can get your business up and running, the better. A fire cleanup company can be there to help with:

  • Removing smoke, soot, and other residues
  • Disinfecting surfaces that were exposed to smoke or water
  • Cleaning up debris or rubble left behind by firefighters and/or workers on site

If you don't have a professional restoration company on board after a fire, these tasks will fall onto your shoulders—and that's not something anyone wants to deal with in addition to all the other challenges they're facing after such a traumatic event.

Fire insurance is important to protect your building, investments, and reputation.

Fire insurance protects you from financial loss if your building or property is damaged by fire.

It will also give you peace of mind while allowing you to get back on your feet quickly with a clean slate after the damage has been repaired and cleaned up. As an added bonus, some policies may provide coverage for the cost of moving supplies and equipment into another location if yours must be demolished after a fire has destroyed it.


Fire insurance is an important part of protecting your building and investments. If you don't have it, then you're putting yourself at risk for losing everything in the event of a fire. It's worth looking into because even if there aren't any fires in your area right now, it doesn't mean they won't happen tomorrow!

After the Flood: Where Is That Smell Coming From?

8/27/2022 (Permalink)

Wet carpet in a home A wet carpet can lead to unpleasant odors and secondary damage.

Unpleasant Odors After A Flood

According to FEMA, 99% of counties in the U.S. suffered some impact from flooding between 1996 and 2019. Regardless of whether it comes from a malfunctioning toilet or a leaky roof, a flood has the potential to cause issues like mold growth and water damage. Cleaning up flood water can involve a great deal of time whether you do it yourself or employ the services of a professional cleanup service in Pleasanton, CA, so it can be annoying to observe a lingering odor even after the process.

There are three potential culprits for a smell that refuses to leave in the wake of an unexpected surge of water.

1. Mold and Mildew

FEMA states that mildew colonies (generally used to refer to a certain kind of flat mold growth) may begin to cling to and spread across damp surfaces within only 24 to 48 hours. The fungus produces chemical compounds while propagating that release an earthy, musty scent.

2. Bacteria
Flood water is separated into three categories for recovery and restoration purposes:

Clean water (Category 1)
Gray water (Category 2)
Black water (Category 3)

The latter two may carry substances like chemicals. Among their contents, bacteria often reside. These may emit bad odors like the rotten egg one commonly associated with sulfur or others or their breakdown of particles may lead to them. Even after all standing water is removed and everything dried, porous materials like carpeting may retain some of the microorganisms if not properly cleaned, causing the smell to permeate the room.

3. Sewage

Burst pipes are one of the most common reasons for flooding in a structure, and they often contain wastewater. Even if water comes from outside, it may have mixed with sewage loss from storm drains and garbage from the streets, particularly if it is overflow from a nearby body of water.

The best way to avoid unpleasant odors from mold growth and other things in floodwater is to disinfect all affected areas and surfaces thoroughly as soon as possible. Consulting a professional may also help.

5 Things Commercials Owners Should Do Right After a Fire

8/22/2022 (Permalink)

Severe fire in a commercial building Commercial fire damage in Dublin, CA.

Five Things To Do After A Fire

Fire restoration is a multi-step process, demanding patience and hard work. Commercial owners may want to dive in, cleaning off the soot from walls and tables. This method isn't recommended because the situation is more complex. Proprietors, though, do have a significant role in fixing the facility. The following are five useful things owners can do after a fire.

1. Report the Fire

If you hold a fire insurance policy, file a claim with your insurer immediately. If anyone else leases or owns the building, work with these people as well. The mortgage company, for instance, may be able to work with you on your monthly payments. These agents, however, cannot help if they are unaware.

2. Secure the Area

Above all, do not touch anything on your own as several structural and electrical hazards may exist. It's best to permit a fire restoration company in Dublin, CA, to enter the premises and begin to mitigate potential secondary concerns.
Experts should safeguard the property. Openings should be closed up, preventing unwanted people and animals from entering. Board up exposed windows and doors. Cover the roof with tarps.

3. Approve Remediation Assessment

Water and smoke cleaning are often both necessary to restore the affected rooms. Allow for professionals to complete a thorough inspection of damages and put together a methodical cleanup plan. Send this report to your insurer for approval.

4. Take Pictures

Once the fire department and the restoration team allow re-entry, walkthrough, snapping images of anything destroyed. Gather visuals of the ash and char: document merchandise or equipment destruction.

5. Create an Inventory List

Many policies include property loss compensation. Look through your visuals and then write out the name of each thing. Also, note how much it cost and how you need to replace it.
It's hard to wait, but the process to handle fire cleanup isn't easy or quick. 

Fire restoration professionals require time to care for the building appropriately. Owners can help out by working well with paperwork and insurance communication and leaving the physical cleaning to the experts.

Will My Insurance Pay for Water Damage?

8/17/2022 (Permalink)

SERVPRO drying equipment in a residential room Drying up after water damage in a residence in Dublin, CA.

If you have sustained damage from water in Dublin, CA, and need to calculate the cost of fixing it, you might wonder if you should file an insurance claim. If you have homeowners insurance, you may think that filing a claim is the best decision — after all, if you pay for insurance, you should be able to use it. However, it may be in your best interest not to file a claim. In fact, depending on how the damage occurred in the first place, you might not have a claim at all.

What Type of Water Damage Does Insurance Cover?

Damage from a water source is usually covered by insurance if the cause is sudden and accidental. A few examples of this include:

  • Burst pipe
  • Rain or snowstorm
  • Damage from extinguishing a fire
  • Sudden appliance failure

If you need water damage repair after a sudden accident, your insurance can help pay for related expenses.

Insurance will not cover damage resulting from events caused by lack of maintenance. If, for example, your roof leaks because of loose shingles that haven't been fixed, or if a pipe rusts over time and bursts, you will not have a valid insurance claim.

Flood damage is also not covered by insurance. You can, however, purchase home flood insurance under a separate policy.

Why Should I Think Twice About Filing a Claim?

There are no hard-and-fast rules about how an insurance company decides whether to accept a claim, or whether they will raise your rates afterward. It is in your best interest to talk to your agent ahead of time so you understand your coverage before a disaster occurs. If the cost of damage repair is minimal, paying for it yourself might avoid a rate hike. If you have catastrophic damage, you will probably want to file a claim, but the insurance company may still raise your rates.

If you want to know exactly what your options are for an insurance claim, the best thing you can do is talk to your agent. You will have the knowledge you need if you sustain water damage to your home.

3 Common Questions About Mold

7/27/2022 (Permalink)

Mold damage in a home Mold damage in a Pleasanton, CA residence.

Mold Growth and Cleanup

Mold is a vast and complicated subject with few easy answers. There are over 100,000 known types of mold and as many as three times this number of species are speculated to exist. Here are answers to three simple questions about mold growth and cleanup.

1. Is Mold Harmful?
Many types of fungus are allergenic and some mold species are toxigenic. It is generally advised that homeowners try to limit direct exposure to mold. Avoid pulling up wallpaper, drilling into walls, or otherwise disrupting any surfaces that may be moldy without proper personal protective equipment.

2. How Do I Identify Mold?
Mold is a fungus that grows in patterns. Black mold or stachybotrys chartarum, a toxigenic species, grows in a pattern of circular spots. Mold growth may appear fuzzy, slimy or shiny depending on the species, stage of the fungus life cycle and the characteristics of the surface supporting growth. Mold can permeate materials unlike mildew, which is a fuzzy or powdery surface-level fungus.

3. How Do I Clean Up Mold?
Homeowners can clean up small mold infestations by using undiluted white vinegar, ammonia and water in equal parts or a fungicide that has been approved by the Environmental Protection Agency. Most experts recommend homeowners contact a mold restoration service for infestations affecting more than 10 square feet of a residence. Keep mold from returning by taking timely measures to lower high humidity or restore water damage.

Understanding the conditions that could support fungus growth can help to prevent a mold problem at a residence in Pleasanton, CA. Making speedy arrangements for professional water damage mitigation and restoration is the best way to prevent mold from starting to grow. Professional mold cleanup is recommended in situations where mold growth is already underway.

How To Clean Up Water Damage After a Fire

7/20/2022 (Permalink)

Fire Damage in a bathroom If you suffer from fire damage call SERVPRO of Pleasanton/Dublin

Cleaning Up Water Damage After a Fire

If a fire affects your Pleasanton, CA, home, you are likely to have more problems than fire damage. Unfortunately, damage from the fire itself often co-occurs with damage from water.

How Fires Lead To Water Damage

Firefighters have many tools for extinguishing fires, but the fire hose is one of the most effective. These hoses can release several hundred gallons of water per minute, and this water, along with smoke damage, is the homeowner’s responsibility.

Although a sprinkler system is likely to minimize fire damage and use much less water than the fire department, homeowners are still left with a wet mess afterward.

Water Damage Restoration Process
Standing water, no matter the cause, can lead to other problems, including:

  • Structural damage
  • Bacterial contamination
  • Mold growth

Due to these potential problems, it is important to begin drying the property as soon as possible. You can enter the property after the fire department says it is safe to do so. The first step in the restoration process is to dry out the home. There are many tools that can be used for this purpose, including shop vacuums, dehumidifiers and fans.

You can rent these items yourself. Be mindful of the electrical hazards posed by running equipment in wet areas. If you hire a professional restoration company to do the work for you, they will use their commercial-strength tools. Depending on how long the water was present, it may be necessary to sanitize affected surfaces and remove any mold growth. After everything is clean and dry, repair what can be salvaged and replace what cannot.

Unfortunately, fire damage is not the only issue homeowners face after a fire. Water from the extinguishing efforts also causes damage and can lead to mold growth. Fortunately, acting quickly minimizes damage from both the fire and water.

8 Ways To Prevent Fires

7/11/2022 (Permalink)

Severe home fire If your home has suffered from Fire call SERVPRO of Pleasanton/Dublin we are here to Help!

8 Fire Prevention Methods

1. Have smoke alarms installed

Fires often occur at night when you’re asleep and spread so rapidly that some people are overcome by fumes before they even wake up. Smoke alarms will give you early warning and save lives.

Smoke alarms will be most useful if placed:

• Near a doorway or stairway (on the ceilings)
• On every floor of the house
• In each bedroom or at least in the corridor outside each sleeping area.
• In the kitchen (every so often, you might get a “false” alarm when you’re cooking. If you turn it off, don’t forget to turn it back on!)

2. Have fire extinguishers

Fire extinguishers. That’s plural, as in more than one. Many people just have one for the kitchen, but you should have one in every room, especially if you have a fireplace or use space heaters. Don’t forget the garage and attic, places where people store gas cans, old clothes, and lots of other combustible stuff.

3. Watch the wiring

Electrical fires can be some of the most dangerous, so keep a close eye out for frayed wiring, especially if you have pets in the home. Especially puppies who like to chew on everything. Other pets, like cats or adult dogs, might urinate on sockets while marking territory. Unintended “pets”, like mice and rats, can also do damage by gnawing on wires.


• Never run electrical cords under rugs or furniture. Not only are these things combustible, but you can’t see if the cord is frayed or has been damaged.
• Overloaded electrical sockets are a major cause of fires. If lights are flickering or your breakers are tripping frequently, you’ve got a problem. In these cases, the light switch or receptacle plate may feel hot. Get it replaced immediately by a professional.
• Loose plugs that don’t fit snugly into sockets can cause sparks and heat buildup.
• Never try to force a three-prong plug into a two-plug outlet.

4. Be careful cooking

If you’re frying or grilling food, stay in the kitchen! Even a short time out of the room might allow a fire to go unnoticed until it’s too late. Don’t cook with a stove, oven, or grill if you’re sleepy or if you’ve been drinking alcohol. A microwave oven is safer, but fires are still a risk.

Don’t wear long flowing sleeves when you’re cooking, even if you’re used to wearing a house robe while getting the kids ready for school in the morning. Speaking of kids, keep them 3 feet away your stove or oven; children are notoriously curious about fire and heat.

If you’re cooking with oil, it’s a good idea to have a lid handy for the pan you’re using. A lid would suffocate the fire and give you time to turn the oven off. Don’t try to move the pan or throw water on the burning oil, it will splatter and burn you.

5. Monitor and maintain other appliances

• The lint trap in your clothes dryer, if left clogged, can cause fires by overheating the appliance. Clean it out after each load.
• Houses with furnaces have a built-in fire hazard and have to watch it closely. Replace filters diligently and keep clutter several feet away. Let professionals establish and monitor settings and do needed repairs and maintenance.
• Portable space heaters are handy, but be certain to remove any nearby combustible clutter at least 3 feet away in every direction. Get a heater that has an automatic shutoff function if it falls over.
• Operate and re-fuel portable generators only outdoors, where there is adequate ventilation.

6. Keep the small fry away from the flames

Kids are notoriously curious about fire and flames. Teach them that fire is not a toy, it’s a tool.

Establish a few rules:

• Kids stay 3 feet away from cooking stoves and fireplaces, as mentioned earlier, except under your direct supervision.
• Kids do not handle matches, lighters, or lighted candles, except under your direct supervision.
• Kids don’t use barbeque grills, except under your direct supervision.
• Kids are to follow established escape routes in a fire (more below)

7. Use sense if you smoke

Smoking is a fire hazard, so avoid the activity inside the house and, especially, don’t smoke in bed. Avoid smoking when you’re drowsy, on certain meds, or have been drinking alcohol. Make sure that all cigarettes and cigars are completely out before you toss them in the trash or, better yet, have an ashtray with sand in it available.

Never smoke in a home in which someone uses oxygen. Oxygen is extremely flammable, even explosive.

8. Establish escape plans

You should be already looking around the house for at least 2 ways to make a rapid exit from the house. If there’s a second floor, the family should know how to easily open the windows and deploy a ladder, in case they can’t get downstairs. Conduct fire drills regularly so that everyone knows exactly what to do in a fire, with a designated meeting spot outside the home.

You might not be able to protect your family from every calamity. With a little planning and some common sense, however, you’ll be able to spot every fire hazard short of a flaming meteorite hitting your home. Find those hazards and eliminate them and your home will become a whole lot safer.

How To Save On Maintenance Without Cutting Corners

6/26/2022 (Permalink)

Pool house d\with standing water caused by storm Pool house with standing water in Pleasanton, CA residential caused by a storm.

What Can Property Managers Do in the Event of a Hurricane?

It is possible for a property owner to control maintenance costs and preserve and improve the condition of a residential building. These facility management tips can reduce the overall cost of maintaining an apartment, condominium, or other multifamily residences in Pleasanton, CA.

Prevention Versus Emergency Fixes

Preventative maintenance tends to be much more affordable than an emergency fix. There are several costs that may be avoided:

• Fast response premiums from appliance specialists, plumbers, or roofers
• Cleanup costs
• Damage restoration expenses

The maintenance cost associated with prevention will be considerably less than if damage has already occurred. It may also be possible to avoid irreparable damage to building materials or contents.

Fix Damage As Soon As Possible

Repairs tend to become more costly the longer damage lingers. This is particularly the case for primary damage that is prone to result in secondary damage, such as the following scenarios:

• Damaged windows or doors
• Roof damage
• Roof or pipe leaks

Fixing damage quickly may prevent secondary damage, such as mold. A timely response can also lead to lower mitigation or restoration costs or allow for maintenance measures that might otherwise not be taken until severe problems develop.

Take Measures To Increase Efficiency

Some maintenance measures are made even more cost-effective by increasing efficiency. Switching out older appliances for efficient models may avoid damage resulting from leaks or malfunctions and improve overall efficiency. Replacing or installing treatments or weather-stripping on windows or exterior door sweeps can lower heating bills and prevent storm damage.

All of these measures are practical ways to minimize the maintenance cost of a residential building. It is crucial to quickly mitigate and restore any damage caused by a storm, water backup or leak to prevent costs from spiraling. A property owner or facility manager should rely on a professional service that specializes in residential and commercial restoration in Pleasanton, CA.

What Can Property Managers Do To Prepare For a Hurricane?

6/25/2022 (Permalink)

Shuttered windows Areas prone to hurricanes may want to install storm shutters.

What Can Property Managers Do in the Event of a Hurricane?

Hurricanes can cause severe damage wherever they strike. Property managers may be able to take a few measures to limit the amount of hurricane damage sustained by a residential building in Dublin, CA. Here are three measures building owners or managers should take before a hurricane is expected to strike.

1. Install Storm Shutters or Board Up Windows

Owners of properties in areas prone to hurricanes may want to install storm shutters. There are several styles of shutters that make it possible to find the right hurricane preparedness equipment for any type of building. These solutions can range in cost from hundreds to thousands of dollars depending on the number of windows that require protection. Boarding up windows can also be an effective short-term solution.

2. Check Insurance Coverage

If a property is located in an area prone to hurricanes, the owner or property manager should make sure that the current level and types of insurance coverage are sufficient. Most standard residential and commercial property insurance policies do not cover hurricane damage. It may be necessary to add a policy to cover damage caused by these severe weather events. Some policies also only cover damage resulting from certain categories of hurricanes. Separate flood insurance coverage may also be necessary.

3. Take an Inventory

A property manager should have an up-to-date inventory of all of the contents and equipment in the common areas of a structure. Managers may also want to encourage tenants to take out rental insurance policies and make sure that these policies cover contents damaged by hurricanes. Managers should document damage after a hurricane and prepare to make an insurance claim.

These measures can limit damage and make it easier to file an insurance claim for hurricane damage. If a building sustains major damage, property management should arrange for professional mitigation and restoration services as quickly as possible.

Can Severe Storms Damage Solar Panels?

6/20/2022 (Permalink)

Damaged solar panel A severe storm can damage your roof and also your damage your solar panels.

Can Solar Panels Be Damaged by Severe Storms?

Most solar panels are designed for durability and can withstand hail or wind speeds as high as 140 miles per hour. A severe storm that damages a roof or is accompanied by flying debris may also damage panels. Find out more about the most common forms of panel damage and how to plan ahead and protect these components.

The Effects of Adverse Weather

Roof-mounted panels may succumb to general roof damage. This includes several incidents:

• Broken panels
• Damage due to flying debris
• Dislodged panels

Panels that are less expensive and well-made may be more likely to break. Most high-quality panels are certified to withstand hail with a one-inch diameter falling at 50 miles per hour and high wind speeds. Roof-mounted panels are also typically secured to roof beams with lag bolts.

How To Prevent Panel Damage

Homeowners can take several measures to prevent panels from becoming damaged. These considerations start during the panel selection process and continue throughout installation:

• Invest in high-quality panels
• Check panel design damage ratings
• Anchor panels to roof beams with lag bolts
• Ask installers about common causes of damage

All of these measures can reduce the likelihood that solar panels will sustain damage even during the most severe storms. Lag-bolted panels are positioned within a few inches of a roof surface and should be capable of withstanding intense uplift force. Installation professionals can also provide insight into some of the most common causes of damage in a particular region and install panels in ways that may prevent damage from occurring.

Most industry-leading solar panel designs combine durable aluminum with glass casings to protect solar cells and prevent panel damage. These panels should be capable of standing up to adverse weather conditions. If roof damage results in leaks or damages the interior of a residence, homeowners should rely on a mitigation and restoration service in Pleasanton, CA.

Staying Safe After a Home Flood

5/23/2022 (Permalink)

Flooded homes on a cloudy day. As water and flood damage specialists, SERVPRO is prepared and ready to serve you at a moment's notice in your home. Call us!

Keeping Safe After A Flood In Your Home

No homeowner wants to come home to a flooded basement or property. The first response when seeing property damage is often to run into your home and salvage what you can, but that is not always the appropriate response. According to flood restoration services in Dublin, CA, flood safety is about remaining calm and following several basic safety tips.

1. Stay Out of the Water

It is best to stay out of floodwater. You never know if the water contains dangerous chemicals or contaminants. Additionally, the flood might be covering electrical receptacles, which can result in electrocution. The best thing to do if your basement or property is flooded is to seek shelter elsewhere and contact emergency services.

2. Turn Off Power, If Possible

If the flood is not drowning electrical outlets, turning off your electricity at the fusebox might be safe. However, if you must walk through water of any depth, it is best to avoid anything electrical and wait for safety personnel to arrive.

3. Wait for Flood Safety Help

Because of the various categories of water, it is best to wait for professionals before doing anything. The pros can help you understand whether you are dealing with clean, gray, or black water. When a flood results from a storm, the water is likely gray or black, which is not safe to enter without appropriate PPE.

4. Focus on Safety

Safety is paramount. You want to ensure your family, including pets, are safe. If the flood is in a basement, close any doors or access points, locking them if possible. If there is no way to seal the affected space, consider taking your family and pets to a friend or family member's home.

Flood safety is about avoiding the potential dangers of floodwater. It is typically best to avoid contact with the water and wait for help to arrive.

Pass Your Puffback Problems to the Pros

5/21/2022 (Permalink)

Truck from a restoration company While no one wants to experience puffback you’re not alone if you have a problem. Call SERVPRO for more information!

Send Your Puffback Issues To The Experts

Puffback damage occurs when an oil furnace or heating system doesn’t ignite properly. Smoke and soot “puff back”, ending up in the air and over items in connected rooms. This leaves oily and grimy residue on items that need to be cleaned. If you should experience this problem for your property in Dublin, CA, you should notify the fire department as there may be fires due to an explosion. You should evacuate the building until you get word that it’s safe to return to the building.

Considerations for Cleanup of Puffback Damage

It’s important to hire a commercial restoration services provider for cleanup for the following reasons:

  • Smoke and soot removal cannot be accomplished by DIY cleaning methods or janitorial services. Traditional cleaning approaches may worsen the damage to items in the building, leading to permanent damage.

  • Furnace puffback can spread over large areas, leaving dirty in hard-to-reach places. Special equipment and techniques are necessary to prevent soot and odors from being embedded in interior surfaces.

  • You cannot paint over oily residue.
  • Some interior surfaces, such as glass and metal, may corrode or deteriorate if exposed to smoke and soot longer than a certain amount of time.

  • Additionally, the pros bring the knowledge, wisdom, and tools to bring your property back to pre-puffback conditions as quickly and as efficiently as possible.

Other Things To Know

If you need to file a claim, your insurer will prefer to work with professionals when it comes to restoration. A puffback problem is a sign that your furnace is in need of repair. Call a certified technician to evaluate your system and make repairs. Regular maintenance and checkups in advance can also help you avoid heating system issues that lead to puffback damage in the first place.

While no one wants to experience puffback you’re not alone if you have a problem. In the event of a problem, notify emergency authorities, a certified technician, and a restoration services company to deal with the aftermath. It’s strongly recommended that you pass your puffback problems to the pros!

3 Main Components of a Commercial Sprinkler System

5/16/2022 (Permalink)

Automatic fire extinguishing system Fire alarms and fire extinguishers also provide solid results, but only sprinklers have the ability to stop an incipient fire at all hours of the day

The Three Major Components of a Commercial Sprinkler System

When it comes to fire prevention for a commercial building, few devices have more potential impact than a fire sprinkler system. Fire alarms and fire extinguishers also provide solid results, but only sprinklers have the ability to stop an incipient fire at all hours of the day and night. While the installation and maintenance of these systems are complex and technical, the main components can be distilled down to three essential components.

1. Piping

The installation begins with placing a network of piping in the critical areas of a facility. This carries water to where it might be needed should a fire break out. This is in the case of a wet fire system, which uses water for fire suppression. Some contractors use a dry system, which carries compressed air or different substances such as foam through pipes. The piping also includes secondary components such as an alarm valve and a stop valve.

2. Fire Sprinkler Heads

This is where the water (or other substance) emerges from the piping. They are designed to activate when they sense heat at a certain triggering temperature. They have many features that make them safe and ensure that they will not prematurely activate.

A fire sprinkler cleanup becomes necessary after the sprinkler heads activate. A local fire mitigation team in Pleasanton, CA, will come out to clean up the water damage caused by the release of liquid or other substances. This typically entails water removal and drying by trained technicians.

3. Alarm System

When the sprinkler heads release water, an alarm system will activate to notify anyone in the building. The alarm will usually be a combination of loud noises and flashing lights.

A fire sprinkler system is made up of several critical components. When these operate correctly, they provide strong protection in the case of a fire.

3 Tips To Help You Develop a Comprehensive Continuity Plan and Keep Your Business Going After a Disaster

4/26/2022 (Permalink)

Paper with words BCP Business Continuity Plan It is vital to be prepared for potentially harmful eventualities. It helps minimize impacts like storm damage.

3 Ways To Create A Comprehensive Continuity Plan And Keep Your Business Running After A Disaster

In the wake of a catastrophe like a hurricane or flooding, operations can stall or even grind to a halt as you try to deal with contacting insurers, a professional cleanup and restoration service in Pleasanton, CA, and other key personnel, filling out the appropriate paperwork and completing other urgent tasks. Having an in-depth business continuity plan in place ahead of disasters can help prevent this and ensure your business continues to run or returns to functioning in as speedy a manner as possible.

1. Create a Thorough Contact List

A key component of any continuity plan is a list detailing how to reach important people in the wake of a crisis:

  • Insurance agents
  • Backup site providers
  • Contractors
  • Emergency responders
  • Plan administrators

You should also have a communications plan so you can prioritize who to reach out to. The faster you can get in touch with those you need to, the faster you can set the wheels in motion to begin mitigating setbacks.

2. Include an IT Disaster Recovery Plan

With the importance of digital tools and applications, the value of having a strategy for quickly getting online tasks back up again after a disruption cannot be overstated. This includes having data backups in a secure and accessible location, manual workarounds, an avenue to recover files from a separate site in case the primary one shuts down completely and digitized copies of hard documents with security controls in place.

3. Perform a Proper Evaluation

Going over your plan and testing the main parts of it will help you identify and correct any kinks or holes. You want to make sure your teams are ready to implement it and that it works. It is also crucial to continuously evaluate the plan regularly so you can incorporate new improvements.

It is vital to be prepared for potentially harmful eventualities. It helps minimize impacts like storm damage. Constructing and assessing a business continuity plan ahead of time can aid you in bouncing back from a major blow and save you a lot of hassle.

What To Do About That Beeping Smoke Alarm

4/20/2022 (Permalink)

smoke detector with white smoke and red warning light One of the most important security devices in your home is your smoke detector. An early warning can help you avoid fire damage to your property.

What Should You Do If Your Smoke Alarm Is Beeping?

It's easy to get annoyed when you hear an unpleasant beeping sound in your home in Dublin, CA. In most cases, though, your fire alarm is trying to send you an important message. Here are some of the things you should do when you hear that persistent ding.

Reset the Smoke Detector

Try resetting your fire alarm to see if that resolves the repeated tone. You will need to:

Remove it from its brackets.

Turn off the power source or remove the battery.
Hold the test button for 15 to 20 seconds.
Replace the battery and reconnect power.

Change the Batteries

If resetting doesn't help, your detector may simply need new a new set of batteries. Replace them with fresh ones, and if you no longer hear the beeping, this likely was your issue. You should regularly change the batteries even if you don’t hear the chirp yet in order to avoid any unexpected issues.

Often people choose to change the batteries when they change their clocks during daylight savings time to ensure they remember to do so twice a year. However you choose to remind yourself, it is important to switch them out at least every six months. If you fail to keep your smoke detector up to date and it doesn't issue its warning beeps, you could find yourself in a disastrous situation.

Replace It

You've tried resetting the alarm and changing the batteries to no avail. If your issue is still not resolved, it may be time to replace it altogether. These devices are not designed to last forever. Once it is over ten years old, you should invest in a new smoke detector.

Your fire alarm is one of the most important safety devices in your home. It offers an early warning that could help prevent extensive fire damage or smoke damage to your property that requires emergency restoration services. So when you hear that annoying tone, don't ignore it. Try these tips to get it resolved.

What To Do With Flooded Carpeting

4/13/2022 (Permalink)

Restoration machines are drying out a house with water damage The drying equipment we use at SERVPRO is top of the line in the restoration industry. Call us when you need it!

What Should You Do With Flooded Carpeting?

After a pipe break or other water damage event in your Pleasanton, CA, home, there will be much to deal with. Soaked carpets are a major issue and can lead to mold growth if not addressed properly.

Composition of Carpeted Floors

If you decide to keep some or all of the flooring that has been affected by a flood, it is important to make sure the entire floor is fully clean and dry. The following are the three main components of a carpeted floor:

  • Subfloor
  • Padding
  • Carpet

The subfloor is simply the flooring over which the carpeting is installed. The subfloor is often plywood, but can be concrete. The padding is the soft, foamy layer between the carpeting and the subfloor.

Drying Carpeted Floors

Simply drying the carpet is not enough to ensure mold growth and other issues won’t occur. A professional restoration service may be helpful in more severe cases, but in some situations you can dry the area yourself. If the flood water is clean, such as from a pipe break, you can keep the carpeting and the padding. If the water is contaminated, you will need to discard the padding and sanitize or replace the carpeting.

To ensure the whole floor is dry, pull up the layer of carpeting and check on the padding. If the padding has been wet for more than a day, it is a good idea to replace it as it may already be harboring mold. Otherwise, try using a wet/dry vacuum to suck up the moisture.

If you can’t get the padding fully dry, replace it. If the subfloor is also wet, the wet/dry vacuum may be able to extract much of the moisture. You can dry out the remaining moisture by running a dehumidifier or fan in the area. The carpeting itself can dry in the sunshine or with the help of a wet/dry vacuum.

Dealing with carpet after a pipe break or other water damage event can be tricky. Remember to act quickly to prevent mold growth and make sure everything is clean and dry before completing the restoration process.

Hidden Mold Locations in Commercial Facilities

3/21/2022 (Permalink)

Mold in a wall cavity Mold growth does not always occur in obvious places. All the fungus needs is a dark and moist surface with organic nutrients.

Hidden Mold Spots In Commercial Buildings

Mold growth does not always occur in obvious places. All the fungus needs is a dark and moist surface with organic nutrients. Unfortunately, most parts of a facility include these ingredients. You should thus regularly check your Dublin, CA, property for signs of the fungus. Mold commonly appears in the below areas, so be sure to inspect these locations vigilantly.

1. Wallboard

A flood or leak can quickly soak the wallboard in your building. Even condensation can create the moisture that encourages the spread of mold. If you remove the excess water in your building within two days, you may be able to salvage the wallboard. However, if the water physically damaged the wallboard, you will have to discard it.

2. Paper

You probably have storage rooms full of paper documents. Perhaps the paper is piled up in your hallway or closet, as well. Many of these locations feature the high humidity that mold loves. A leak that soaks these papers could cause mold growth, as well. Any papers that have been wet for more than 48 hours may require professional drying and cleaning. Papers that were exposed to the water for two days or fewer should be dried and photocopied before you discard them.

3. Ceiling Tiles

The tiles in your ceiling are fairly porous. This means they absorb the dirt and moisture that mold needs to grow. During your inspection, pay special attention to the tiles above HVAC vents. They often accumulate more moisture since they are in a humid part of the building. Tiles may also sustain water damage following a roof or pipe leak. Stains are evidence that the tiles have gotten wet. Any stains that you discover during your inspection should be investigated right away. If you find even a small amount of mold on your property, call restoration and cleanup professionals immediately. They can clean the affected areas and help prevent future mold growth.

Making a Solid Inventory System for Your Business

3/16/2022 (Permalink)

3d rendering file in database - laptop with ring binders It's a good idea to create a thorough inventory of your business's items before you face a disaster and need to hire remediation professionals.

Creating A Reliable Inventory System For Your Company

It's a good idea to create a thorough inventory of your business's items before you face a disaster and need to hire remediation professionals. This is the best way to protect your high-value items. It is also an easy way to speed up the insurance claim process. Here is how you can make a complete inventory that doesn't overlook anything.

Take Pictures

Take pictures to show your agent and chosen remediation company, such as SERVPRO. Including close-ups of serial numbers, manufacturer's tags, receipts, and warranties. This lets them know about any unique features they need to watch out for when performing a restoration. The items to take pictures of include:

  • Televisions
  • Media players
  • Furniture
  • Computers
  • Appliances

Make a Game Plan

When making an inventory, you are documenting all of your valuable items. Obviously, this is something that you might not be able to do in a day. Instead, try to dedicate a few hours each week to working on this list until it is complete.

Download an App

Once you've documented your items, you are going to have hundreds of pictures to organize. The best thing you can do is download an inventory app. These let you organize pictures, create descriptions for your items, scan barcodes, and estimate values. Most will also let you save your list as a PDF so you can easily share it with your agent and speed up the insurance claim process.

Store It in a Safe Place

You can always print out a list and store it the old fashioned way in your Pleasanton, CA, business' file cabinet. Just keep in mind that doing this could result in it getting damaged in a disaster, so it is better to store it off-site or in the cloud to keep it safe.

Seeing your business get damaged is a stressful time. To minimize your stress, create an inventory that you can easily give to your insurance agent and speed up the insurance claim process.

Regular Inspections Help You Avoid Plumbing Problems``

3/4/2022 (Permalink)

Technician fixing an hot-water heater As water and flood damage specialists, we are prepared and ready to serve you at a moment's notice. Call us when you need it!

Inspections On A Regular Basis Can Help You Avoid Plumbing Issues.

Do you remember the last time you inspected the plumbing in your Murfreesboro, TN, building? If not, it's time for a checkup. Over time, your pipes can break down, leak or corrode and put you at risk for plumbing problems. Regular maintenance is the key to prevention.

Main Areas To Inspect

During your maintenance inspection, be sure to look at the main areas:

  • Pipes
  • Drains
  • Valves
  • Water heater

It's also a good idea to check any areas that have given you trouble in the past.

Leaks and Corrosion

Undetected water leaks can cost you thousands on your water bill. Look for signs of active leaks, including puddles, moisture and water spots. Keep an eye out for mold or mildew, which are indicators of moisture.

Corrosion on your pipes might mean they are nearing the end of their useful life. A corroded area can lead to a broken pipe. Repair and replace damaged fixtures as needed and clean lime scale from faucets and shower heads.

Drains and Backflow Testing

Slow or clogged drains should be cleared. Consider a camera inspection if you cannot clear the drain. There may be root growth or other plumbing problems.

Commercial buildings are required to have backflow prevention devices and backflow testing once a year to prevent contamination.

Shutoff Valves

Check all safety and shutoff valves and replace broken ones. Valves that are correctly working ensure you will be able to turn off the water at the source of a problem instead of shutting off the whole system at the water main.

Water Heater

Make sure your water heater is operating safely and at the correct temperature. Check overflows and safety valves and immediately address any repairs.

Water Pressure

Water pressure should stay between 40psi and 80psi. Multi-level buildings may have high pressure on the lower levels, while the pressure drops on the higher levels.

If you find water damage and need help with remediation, you can call a professional restoration company to assist with cleanup and repair. Regular maintenance and inspection will help you avoid major plumbing problems.

Using an Ozone Machine To Counteract Cigarette Odor

2/14/2022 (Permalink)

Smoke inside of a home The treatment for cigarette smoke in your home may take anywhere from a few hours to a few days, depending on the size of the affected space.

To Combat Cigarette Odor, Use An Ozone Machine

Smoking cigarettes indoors can cause a lot of problems. Not only can it be a fire hazard, it can also envelop your home in a stale odor that is hard to remedy. Getting rid of the smell is not completely impossible, though. A professional smoke remediation company may use an ozone machine for home deodorization. The molecules attach to smoke particles and neutralize them. Within a few steps, the odor can be gone.

1. Machine Placement

An ozone generator is placed in the area that needs remediation. If the whole house is plagued by the smell, it may be placed in a central location. Because ozone is heavier that regular air, technicians in Pleasanton, CA, will likely place the machine on the second story of a two-story home. Once the machine is placed, it can be started.

2. Air Flow Assistance

If only one room needs home deodorization, the room can be sealed so that the ozone stays in the affected area. If the whole house needs treatment, however, air flow must be created so the ozone can infiltrate your entire home. Specialists may use fans, your central air system ducts or a combination of the two to make sure the ozone reaches all the places it needs to reach.

3. Treatment Completion

The treatment for cigarette smoke in your home may take anywhere from a few hours to a few days, depending on the size of the affected space. Once it is complete, the machine is turned off, and the ozone is allowed to dissipate, which can take several hours. Once that happens, you and your family can return to your home.

The process of home deodorization is pretty straightforward but usually requires professional help. Enlisting certified experts to take care of your cigarette odor issues can improve the smell of your home and help everyone who enters breathe cleaner, fresher air.

How Do Experts Fix Storm Damage?

2/14/2022 (Permalink)

restoration machines from a restoration company SERVPRO is prepared to handle large loss disasters, such as hurricanes or tornadoes. Call us when you need it!

How Do Professionals Repair Storm Damage?

A severe storm can damage the exterior and interior of a commercial building in Dublin, CA. Mitigation and restoration specialists should recommend the best approach for addressing damage. Mitigation experts will extract standing water and tear out damage before cleaning and disinfecting the area. Restoration professionals will then replace damaged materials and complete the job. Learn more about the stages of storm restoration.

Exterior and Interior Damage

Depending on which portion of the exterior of a structure has sustained damage, a building owner may require the services of a contractor or roofer. A restoration company can be helpful if one or more of the following forms of damage are present:

  • Broken windows
  • Damaged or blown open doors
  • Roof leaks

A commercial mitigation and restoration company can determine the extent of damage and provide a complete cleanup and rebuilding plan and estimate. It is important to address water damage as quickly as possible to prevent mold.

Interior Damage Mitigation

A restoration company will start by removing standing water. Water from a flood or leak is considered Category Three, which is highly contaminated. Several measures may be necessary to mitigate damage:

  • Extract water with a pump or wet vac
  • Tear out damaged building materials
  • Clean and disinfect the affected area

Porous materials such as ceilings, drywall or insulation may need to be torn out. These materials are difficult to dry completely and may pose an increased mold risk.

Complete Restoration

Once the cause of damage has been repaired and the effects have been mitigated, restoration professionals can complete the job. It is necessary to wait until the affected area is dry before rebuilding.

Mitigation and restoration are necessary to fix storm damage that affects the interior of a commercial building in Dublin, CA. Building owners should rely on trained professionals to remove water, tear out damaged materials and finish the restoration process.

Reasons To Make SERVPRO a Part of Your Disaster Recovery Team

2/14/2022 (Permalink)

Restoration machines are cleaning water damage in a home. These drying machines were used in this home to dry up water after heavy rains caused a storm water intrusion in this home.

The Benefits Of Including SERVPRO In Your Disaster Recovery Plan

Every area has its own unique brand of extreme weather. A natural disaster in Pleasanton, CA, can cause great damage to your home. When this happens, it is good to have a great storm damage remediation company to provide quality disaster recovery services. The best companies combine the local expertise of an area franchise with the resources of the corporation that backs it up. Here are some reasons to make SERVPRO an integral part of your cleanup team.

Specialized Storm Protocols

The benefit of having a local franchise of a well-known restoration company is that it can provide specialized storm response according to weather patterns that are typical in your area. SERVPRO can help with cleanup in your home after several types of storms:

  • Blizzard
  • Hurricane
  • Tornado
  • Flood

Each team is primed to handle damage from storms that frequent its area. You can count on your local technicians to have the special skill set needed to handle the damage in your home.

Skilled Insurance Liaisons

When it comes to filing claims with your insurance company for disaster recovery and repairs, it helps to work with a company that understands the kind of information your adjuster needs. SERVPRO is a preferred vendor for many insurance companies. The company works with your adjuster by providing an itemized list of damages and an estimate of the cost of the restoration through electronic records that can easily be stored and shared.

Access to Corporate Resources

No matter what kind of storm damage your home has, SERVPRO has a team ready to handle it. When a major disaster occurs, storm teams mobilize to get the necessary equipment and technicians to the affected area quickly. Every local franchise has the backing of corporate resources, particularly during a weather crisis.

If your home is damaged by a natural disaster, you need remediation specialists you can depend on. When storms rage, the SERVPRO disaster recovery team is Here to Help.

Smoke Damage Restoration

1/3/2022 (Permalink)

Emergency exit - fire in the building SERVPRO is here to help in your time of need. We are fire damage restoration experts who are available 24 hours a day to respond when you need us.

Repairing Smoke Damage

While structural damage is the most obvious and dangerous damage from a fire, other forms of damage can have a lasting impact on your business in Pleasanton, CA. Read on to learn how to identify and initiate a smoke cleaning process to protect your assets.

1. Safety Steps

Most commercial buildings of sufficient size will require a fire suppression system such as a water sprinkler. On the whole, these preventative measures protect your property, but they can result in some side effects from flooding or water retention in the walls and flooring. Do not attempt to wade through any significant amount of standing water, especially if electrical systems are submerged. If flood water has seeped into drywall, it may be necessary to replace it, since these materials can harbor mold and bacteria.

2. Ventilation and Inspection

Smoke particles and other contaminants will linger in the air and HVAC systems for a long period of time after the initial fire. Do not attempt to enter any affected area without both sufficient airflow and ventilation of the rooms with smoke damage, as well as personal protection such as a respirator. Before smoke cleaning can begin, most electrical systems should be shut off and inspected for corrosive residues that can degrade them.

3. Inventory and Documents

As you wait for an insurance adjuster to inspect your site and validate your claim, make an inventory of everything affected by smoke or fire. This will expedite the collection process. Any physical documents that have been adversely affected by smoke odor or other problems resulting from the fire should be quarantined. A qualified fire restoration service can assist with various processes such as dehumidification and vacuum freeze drying, returning your paper and other sensitive materials back to their original state.

Don’t allow a fire incident to take your business down for an indeterminate period of time. Implement and review a fire protection plan that includes smoke cleaning steps to minimize the negative impact to your company.

Your Insurance Adjuster Is a Big Fan of Organization

1/3/2022 (Permalink)

Restoration machines are cleaning water damage in a home. When your home requires water damage repair and restoration, our crew is here to help! We're standing by 24/7 to respond to your emergency

Your Insurance Adjuster Is A Huge Proponent Of Planning.

Feel sorry for home adjusters, especially when they come in teams to handle a regional disaster in the Dublin, CA area. They work long hours. Claimants are neither happy nor prepared. The list of water damage claims goes on and on. When they finally do sleep, they dream that they will one day visit an insured who is organized and ready to go.

Learn Where You Stand and What You Need to Do

You may already know everything there is to know about how your policy covers your home for water damage, but that’s not enough. You need to have a good understanding of the insurance claim process and your responsibilities in it. Here are a few questions you should ask your agent or company in your initial call:

  • What is the deadline for filing claims?
  • Can temporary repairs to secure the home proceed?
  • When can permanent repairs begin?
  • What do you need for documentation?
  • Will your insurance pay for you to relocate temporarily?

Hopefully, your insurer doesn’t expect you let the water damage continue to grow while you wait for a home adjuster. If they allow you to begin before the adjuster shows up, make sure that you understand the rules.

Be That Insured That Adjusters Dream About

Your adjuster needs copies of everything you can collect. If you can provide these items in an organized fashion, your adjuster will be ecstatic:

  • Bills
  • Receipts
  • Digital photos
  • Inspection reports
  • Written bids

Also, the adjuster must have the opportunity to examine big-ticket items destined for the dump, if possible. However, bear in mind that no adjuster wants to inspect a damaged freezer full of food three weeks after the event. Dispose of the contents.

The Home Adjuster Approved Your Claim, and You May Begin Permanent Repairs

When it comes to repairs, it’s always best to choose a company that works well with insurance companies. You will find such a team of water damage restoration experts nearby and ready to begin.

3 Important Facts About Black Mold

1/3/2022 (Permalink)

Mold damage in a cabinet from one kitchen This white cabinet looked fine from the outside but once we removed it from the wall, we revealed mold growth on it and the wall behind it

Three Crucial Facts About Black Mold

While some types of mold that exist in your Pleasanton, CA, home can be simple to clean up, others are more stubborn and can even be dangerous. Of all mold types, Stachybotrys, or black mold, can be the most difficult to eradicate. If you find this fungus growing in your home, it can be important to learn about the possible reasons for its presence and what you can do to remove it.

1. It Is Not a Surface Fungus

Unlike other types of fungi, such as mildew, black mold cannot be wiped away easily with a rag and a household cleanser. This is due to the way it grows, as it sinks roots deep into building surfaces like wood and drywall. This makes mold cleanup difficult, especially if the fungus has been present for some time.

2. It Can Appear Less Than 24 Hours After a Flood

Stachybotrys can grow rapidly after the introduction of moisture and humidity. For example, if a weather event caused your home to flood, the dirty water can encourage mold growth almost right away. As a result, walls, floors and carpeting may start to show signs of this type of mold as early as that same day. You can identify it by its slimy dark surface, which differs from the type of dry, fuzzy mold you might find on old food.

3. Professional Removal Might Be Required

If you are experiencing a widespread infestation of Stachybotrys mold, then it is a good idea to call a mold remediation and removal service for help. Not only can professional technicians properly identify the fungus, they can also give you options for removal and the restoration of building surfaces that have been affected. This may give you greater peace of mind that your home can be returned to normal.

When black mold invades, it can be stressful for you as a Pleasanton, CA, homeowner. Knowing as much as possible about this fungus can help you better understand your options when it comes to the cleanup process.


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